Frequently Asked Questions

Can I bring my own quad?

A: We have no problem accommodating clients' own vehicles (motorcycles or quads) subject to them being in line with EPA (Environmental Protection Agency) standards, 4 stroke engines, equipped with a Spark Arrester, no modified/racing exhaust systems and Noise - & Air Pollution Certified, if they are to be used in sensitive areas.

Please note that ALL our tours are guided tours and we do not race. As for the Introductory Routes the guides will always keep the group at the speed of the SLOWEST person, as we believe that nobody should be forced to operate outside of their capabilities, so even if you bring your 660cc Raptor or 800cc Bombardier/ Can Am you will still have to crawl according to the slowest person's speed.

We also do not allow any tricks on the trail. You might be able to pull it off, but the 12 year old youngster on the tour watching you doing it and wanting to try it - might not.

Our overnight tours offer the opportunity to bring your own quad(s) so the whole family can enjoy riding through breathtaking scenery.

Sensitive Areas (Cape Nature Reserves & SANPARKS Areas):
As we operate some of our guided tours through sensitive and protected areas, the major concern here would be noise pollution and/or soil erosion the vehicle may cause. We therefore have strict Tour Inclusion Requirements with regards to being eco-sensitive when traveling through these areas. The main requirements being:

  1. 4 stroke engines only
  2. No Racing or modified exhaust systems allowed
  3. Must have a Spark Arrester
  4. Noise - & Air Pollution Certified

Prices for using my own quad on a guided tour:

Please see the individual tours for specific pricing.

Q: What type of Tours do you have?

A: We only do Guided Tours aimed at the family and Nature . Our tours are not enduro- or race orientated. We focus mainly on the family and individual that enjoys nature at a leisurely pace and loves to take pictures.

Our short tours (5 km - 20 km) operate on all types of terrain. You will have to negotiate flat-, hilly-, grassy-, rocky-, muddy- (after rains) and rough terrain. We take things slow and easy and stop and explain before every obstacle - so no experience is needed! First-timers welcome!

We do have guided tours that do not enter or pass through sensitive areas and are on public or proclaimed gravel roads. On these tours there is less of a restriction on what type of vehicle you can use when joining a tour on your own bike.

Q: Do you have any Age Restrictions?

A: Because all our tours are Guided and slow as we go according to the slowest persons pace - we do not have strict age restrictions. Our guiding principal is Safety First.

So here are our General Guidelines on Age Restrictions:

  • Safety First
  • Every Rider needs to be able to show the ability and understanding to negotiate rough terrain as well as break and stop in a controlled manner on his/her own before they can be allowed to take a quad on his/her own.
  • Our youngest rider on his own was a 6 years and 11 month old boy that completed the 11 km Adventure Route safely. However, this boy had 1 year of Quad riding experience already before joining the tour.
  • Our Oldest rider was my Gran at the age of 84 years old.
  • If we are unsure of any person's ability we will do a short test-drive to determine if the person is able to negotiate the trail safely.
  • We only allow small passengers (children) who cannot operate the quad themselves in front of the adult on our short tours so they are protected at all times and sit safely between the arms of the adult.
  • Any passenger must be able to hang on to the handlebars on his/her own. It is unsafe to try and steer with one hand gripping the passenger and one hand steering. We cannot allow any person steering the quad to do so with one hand only.
  • As we could reach speeds of up to 60km/h on gravel and secondary roads and due to the rough terrain on some of our more technical longer routes, we do not allow any passengers on our longer tours (3 hour- to 3 day tours)

Babies and Toddlers

  • The baby or toddlers need to be able to grip the handlebars on his/her own without any help from the parent/adult.
  • When the steering is roughly moved from side to side by the guide when testing the ability (simulating rough terrain) the baby/toddler needs to be able to hang on the handlebars on his/her own without any help from the parent/adult.
  • We cannot allow any baby or toddler to be attached to an adult, for example using Baby Pouches, Baby Carriers or Slings.

Children under 9 years old

  • The child needs to be able to show the ability and understanding to negotiate rough terrain as well as break and stop in a controlled manner on his/her own before they can be allowed to take a quad on his/her own.
  • The child must have demonstrated arm-strength and co-ordination abilities.
  • If we are unsure of any child's ability we will do a short test-drive to determine if the child is able to negotiate the trail safely.

Children older than 9 (+ Adults)

  • Generally speaking children older than 9 have the arm-strength and co-ordination to negotiate all our short trails.
  • The child needs to be able to show the ability and understanding to negotiate rough terrain as well as break and stop in a controlled manner on his/her own before they can be allowed to take a quad on his/her own.
  • If we are unsure of any child's ability we will do a short test-drive to determine if the child is able to negotiate the trail safely.
  • Please note: Children over 9 tend to look for adrenaline. We DO NOT allow any tricks, fast- or rough riding.

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Q: Do you have any Weight Restrictions?

A: As our quads are only 125cc, we operate on rough terrain and our guiding principal is Safety First we can only allow up to a maximum of 120kg on our quad bikes.

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Q: What about riding "two-up" (passengers)?

A: We only allow small passengers (children) who cannot operate the quad themselves in front of the adult on our short tours so they are protected at all times and sit safely between the arms of the adult. Please see Age Restrictions above for deatiled info. Our guiding principal is Safety First.

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Can I do tricks during the tour?

A: We also do not allow any tricks on the trail. You might be able to pull it off, but the 12 year old youngster on the tour watching you doing it and wanting to try it - might not. Please abide by the rules:

  • No Overtaking
  • Keep a Safe Distance
  • Stay on the Track
  • No Tricks/Jumps/Tail Sliding
  • No Dangerous Driving
  • No Racing

Q: How long before must a booking be made and cancelled?

General Booking Info:

  • A Refundable Insurance Deposit of R500 will be charged per booking to cover any damages or misuse of the quads.
  • As we work on a first come first serve basis and we schedule a tour when the minimum requirements are met, e.g. min 2 quads to operate the tour (please see specific min and max requirements for each tour), it is advisable to ring ahead and enquire about the availability for the tour you have in mind before you arrive.
  • For our Banking Details please visit our Contact Us page
  • To check availability please refer to our Quad Adventures - Confirmed Bookings

For Short & Day Tours:

  • Quad Adventures requires a 100% Reservation Deposit per person to hold your trail ride reservation.
  • Outside of School- and Public Holidays we work on bookings only.
  • During School- and Public Holidays we normally operate from set times (see Operating Times below) and should be open to "walk-in customers" - weather permitting (see "What about the Weather?" below).
  • We will schedule a tour when the minimum requirements are met, e.g. min 2 quads to operate the tour (please see min and max requirements for each tour).
  • We work on a first come - first serve basis. The best way of securing your spot on the tour is to pay your deposit as soon as possible.
  • In the event of a Quad Tour cancellation, you must notify Quad Adventures in writing no less than 2 days prior to departure. In this event, the entire Reservation Deposit is fully refundable.
  • Cancellations made less than 2 days prior to departure date will result in the forfeiture of the full Reservation Deposit.
  • Quad Adventures can offer no refunds once the trail ride has commenced.

For Multiple Day Tours:

  • For the tour a booking deposit of 15% of the total tour price is required at the time of booking. This deposit secures a place on the tour.
  • The balance is due 30 days before the tour starts.
  • If the total balance is not received 30 days before tour start, Quad Adventures reserves the right to treat this reservation as cancelled and charge the cancellation fee.
  • We work on a first come - first serve basis. The best way of securing your spot on the tour is to pay your deposit as soon as possible.

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Q: What about the Weather?

Tours:

  • Our first priority is our client's safety
  • We have no problem conducting tours in the rain
  • We will go out and inspect the terrain (surface conditions and debris from trees) and make a safety-call on the day
  • When we deem the conditions to be unsafe we will cancel all the tours in question and inform all the booked clients and issue their refund accordingly
  • We are especially strict when it comes to thunderstorms and lightning and will cancel and turn tours back for this reason. We travel through forests, under trees and over the highest points during our tours - so we don't want to tempt fate

What to wear? :

  • We suggest bringing two-piece (jacket and pants) 100% waterproof rainwear as poncho-type gear tend to flap in the wind and we do not want to risk any loose ends getting caught in any moving parts of the quadbike or be damaged by the heat of the exhaust
  • Do not wear expensive clothes or your best "Sunday outfit" as you are sure to be muddy after a tour in the rain
  • Your shoes tend to be the dirtiest after a tour in the rain - so don't wear your new white trainers / suede shoes for this type of tour
     

 

How do I change the gears?

Selector The 125 Grizzly has a fully automatic transmission with reverse. This means that you only have three selections to choose from:
  • Neutral
  • Forward
  • Reverse

As our quads have a built-in safety feature that prevents you from accidentally starting the engine in Forward or Reverse you can only start up the engine while the quad is in Neutral (N). Now you decide in which direction you want to go in and select accordingly Forward (F) or Reverse (R). It couldn't be easier!

Do I have to bring my own Safety Equipment?

Riding gear is essential for safe riding. You can start by arriving with basic gear like closed shoes - preferably boots and clothes you don't mind getting dirty - like jeans.

 

 

 

We'll kit you out with the following (where applicable):

  • Helmet (Required)
  • Goggles
  • Chest Protector
  • Rain-gear

You are welcome to bring your own more specialized gear, like gloves and kneepads, etc. Our quads were specifically chosen for their safety features like front brush guard and full floorboards.

Safety Equipment you can buy from us :
Boots - Basic Riding Boots Riding Goggles
Helmet Chest Protector Kneepad
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How do I know when to stop?:

The Tour Guide will communicate by signaling when to stop and slow down. Please slow down immediately and/or stop in a controlled manner when the guide instructs you to do so with a signal:

Slow Down Stop  
 
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Encounters with pedestrians or animals on the tour:

  • Respect the rights of others . Yield the right of way to mountain bikes, horses, other animals and hikers. Don't make sudden movements or noises, which may startle people or animals. Be alert for signs of horses (hoof prints or droppings) and watch for them on bends or crests. Slow down immediately and move to the edge of the road or trail and stop if instructed by the Guide to do so. Be courteous and helpful. Other users of the trail have the same rights as you, so let them go about their activities without interference.
  • Low noise, speed and dust. Keep speeds, dust and noise down to avoid frightening other visitors as well as wild animals and have minimum impact on the environment. Avoid revving your engine or running at full throttles. This creates unnecessary noise.
  • Be alert. Always be on the lookout for animals, objects (rocks, tree stumps, twigs, etc), potholes, wet/muddy areas and animals in or on the road/track. Proceed with caution when encountering wild animals in or close to the track/road.

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Our operating times for our short tours:


During December and January:
Off-peak Periods (outside of school and public holidays):
(On booking only)

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Is there any thing else I need to know before going on the tour?

  • You will NOT be permitted to ride under the influence of drugs or alcohol.
  • Stay in the group. There will be a designated Tour Guide (Leader) riding out in front and if needed a designated Sweeper riding at the back of the group. You are requested to stay in between the Leader and the Sweeper and not to ride off in front of the Leader or lag behind the Sweeper.
  • Ride on designated roads and vehicle tracks only . Always stay on the trail or road and behind the Guide. Don't make your own short cuts, switchbacks, or trails. Others might think it is OK to follow your tracks, resulting in user created trails. Even roads and tracks are particularly susceptible to damage when wet. Walking tracks are managed for walkers and are NOT available for use by bikes.
  • Keep to the speed limit. A motorised bike shall not be operated in excess of posted speeds or in a reckless, careless, or exhibitive manner. No person shall operate a bike in such a manner as to create unnecessary engine noise, tire squeals, skidding, or sliding.
  • Avoid skidding. Skidding damages tracks by removing the harder surface layer. This can then lead to erosion. Cutting corners also causes erosion. Do NOT cut corners, stay on the track.
  • Avoid spinning and sliding. Avoid opening up the throttle too quickly and cause the bike to spin or slide on the track. Spinning damages tracks by removing the harder surface layer. This can then lead to erosion.
  • Avoid wet, muddy areas. Muddy areas are very prone to damage. The tracks you leave behind channel the water when it rains and this leads to erosion.
  • Do NOT litter. What goes in comes out. There are no waste facilities once on the trail. Please refrain from leaving any sweet rappers, chips papers, cans, bottles, cigarettes, cigarette butts or any non-biodegradable waste on the trail.
  • Smoking. Smoking is only allowed at the start & finish. Cigarette packs, matches and cigarette butts will need to be discarded of in the bin provided.
  • Minimal Impact / No Trace. Please do not pick or remove flowers, plants, wood, twigs, etc. Let the only memorabilia you bring back from the trail be your photos! Respect nature and be careful of where you ride, park and step so as to leave no trace of your visit.

 

 
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